Precision machining and industrial components
Operational Reality

Sample War Map

Precision machining and industrial components War Map

Precision machining subcontractor · 1 site, 42 CNC machines · 140 employees

New-part quotes take six days because one methods manager estimates every drawing from memory, and buyers have often decided by then. The map follows a part from RFQ to first-article approval and shows where estimating, scheduling and inspection wait on the same few people.

A War Map is an operating map built from real cases and expert interviews. It shows where the business is fragile, what that costs, and what to fix first.

What you receive

  1. 01Operational Reality

    How the work really runs: people, systems, handoffs and exceptions.

  2. 02Findings

    What it costs: quantified problems, process gaps and key-person risks.

  3. 03Implementation plan

    What to fix first: prioritized systems, timeline and value drivers.

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Read the sampleSee all industry War Maps

Precision machining subcontractor · 1 site, 42 CNC machines · 140 employeesThis War Map shows how we turn an operational review into an implementation plan. The dates show a possible sequence; the scope and schedule of a real engagement are agreed with you.

Operational Reality

This is what we deliver: a map of where the business is fragile, what it costs, what to automate first, and which systems should exist so leadership can stop carrying the operation by hand.

Illustrative five-week work plan, June 1 to July 3, 2026: ten interview roles across seven departments, seven systems and two product families traced from RFQ to delivery, with the final week used for synthesis and handover.

Quote turnaround
6.2 days
average on a new part, against a 3-day buyer deadline
RFQs declined or late
41%
of about 25 RFQs a week
On-time delivery
78%
against a 95% target on two OEM scorecards
10
People interviewed
across 7 departments
7
Systems accessed
quality records split across 3 tools
17
Workflows documented
12 with manual exceptions
24
Friction points identified
8 classified as critical

Five-week sample timeline · five work blocks

One row per week. Open a week to see each working day.

  1. Week 1
    Jun 1 to Jun 5

    Quoting and order intake

    Scope set. RFQ intake, estimating, supplier pricing and quote approval shadowed.

    People: François Lambert, Hélène Joly, Delphine Rousseau, Patrick Meunier, Martine Gauthier

    Daily detail · 5 days
    Jun 1
    Kickoff and scope

    Agreed scope: from RFQ to delivered part, including first-article inspection and non-conformities. Chose two product families to trace: aerospace brackets and rail housings.

    François Lambert · CEO
    SilogExcel
    Jun 2
    RFQ intake and quote follow-up

    Reviewed the RFQ tracker: about 25 RFQs a week. In the last quarter, 41% were declined for lack of time or sent after the buyer's deadline.

    Delphine Rousseau · Sales and Customer Service Manager
    OutlookExcelOEM portals
    Jun 3
    Estimating shadow

    Followed 4 estimates. Most of the time went on finding similar past parts and their real cycle times, before any estimating started.

    Patrick Meunier · Methods Manager
    TopSolidSilogExcel
    Jun 4
    Material and treatment prices

    Each quote line needs a material price and often an anodising or heat-treatment price. Requests go to three suppliers by email; replies take 2 to 3 days.

    Martine Gauthier · Purchasing Manager
    OutlookExcelSilog
    Jun 5
    Owner view on pricing and margin

    François approves every quote above €20K. Actual hours are recorded in Silog but never compared with the hours quoted.

    François Lambert · CEO
    SilogExcel
  2. Week 2
    Jun 8 to Jun 12

    Shop floor and quality

    Scheduling, job starts, first-article inspection, non-conformities and customer portals mapped.

    People: Guillaume Renard, Sébastien Collin, Kevin Moulin, Antoine Picard, Élodie Barbier, Delphine Rousseau

    Daily detail · 5 days
    Jun 8
    Shop scheduling

    The Excel board is rebuilt every morning from Silog and a walk round the shop. Silog load dates are ignored.

    Guillaume Renard · Production Planner
    SilogExcel
    Jun 9
    Job starts at the machine

    Observed 7 job starts. Setters confirmed drawing revision, program, tools and material by asking the office, about 15 minutes each.

    Sébastien Collin · Machining Workshop Manager
    TopSolidSilog
    Jun 10
    First article inspection

    Followed an AS9102 FAI on an aerospace bracket: 112 characteristics, ballooned by hand, each result copied from the CMM report into the form.

    Antoine Picard · Metrology Technician
    CMMQMS
    Jun 11
    Non-conformities and 8D reports

    Reviewed 6 months of NCs: about 7 a week. Scrap and rework cost is missing for most of them, and customer 8D reports are often late.

    Élodie Barbier · Quality Manager
    QMSExcel
    Jun 12
    Customer portals and delivery dates

    Updated the four OEM portals alongside Delphine. Two customers rate on-time delivery at 78% against a 95% target.

    Delphine Rousseau · Sales and Customer Service Manager
    OEM portalsSilog
  3. Week 3
    Jun 15 to Jun 19

    Evidence and analysis

    Quote history, revision flow, quoted versus actual hours and delivery performance analysed.

    People: Kevin Moulin, Patrick Meunier

    Daily detail · 5 days
    Jun 15
    Quote history sample

    Traced 60 quotes from the last 6 months: 6.2 days on average to send. Hit rate 18% overall, about 30% on quotes sent within 3 days.

    ExcelSilog
    Jun 16
    Drawing revision flow

    Traced how a customer revision reaches the machine: email to sales, forwarded to methods, program updated, paper drawing swapped by hand. Two jobs this year started on the old revision.

    Kevin Moulin · 5-axis Cell Lead
    TopSolidOutlook
    Jun 17
    Quoted versus actual hours

    Compared quoted and actual hours on 140 repeat orders. 22% of part numbers ran more than 25% over the quoted time.

    SilogExcel
    Jun 18
    Delivery performance

    Rebuilt on-time delivery from Silog and portal data: 78% over 6 months. Main causes: late material, schedule bumps, parts waiting for FAI.

    SilogOEM portals
    Jun 19
    Time allocation and friction register

    Built the time allocation for the 10 roles and the friction register, separating skilled estimating from the search around it.

  4. Week 4
    Jun 22 to Jun 26

    Internal analysis

    8 initiatives scored, sign-off owners named, roadmap and value model drafted.

    People: No interviews this week

    Daily detail · 5 days
    Jun 22
    Opportunity scoring

    Scored 8 initiatives by effort, value and dependency. The delivery-date promise needs the capacity view first.

    Jun 23
    Human decision points

    Prices set by the methods manager and approved by the CEO above €20K; FAI and NC dispositions signed by quality; delivery dates committed by sales.

    Jun 24
    Roadmap design

    Quote preparation and supplier price requests come first, because unanswered RFQs are the largest cost in the map.

    Jun 25
    Value model

    Kept margin on additional won work, staff time, scrap and rework, and delivery penalties on separate lines.

    Jun 26
    Internal QA

    Checked every figure against interview notes, the quote sample and Silog data.

  5. Week 5 · Handover
    Jun 29 to Jul 3

    Synthesis and handover

    Findings validated with methods, planning and quality. War Map delivered.

    People: Patrick Meunier, Guillaume Renard, Élodie Barbier, François Lambert, Delphine Rousseau, Hélène Joly, Sébastien Collin

    Daily detail · 5 days
    Jun 29
    Deliverable assembly

    Assembled the three chapters: operational reality, findings, implementation plan.

    Jun 30
    Validation with team leads

    Reviewed process maps and the register line by line. One correction: FAIs average 10 a month, below the 12 first counted.

    Patrick Meunier · Methods Manager
    Jul 1
    Final QA

    Final check of numbers, dependencies and sign-off owners.

    Jul 2
    Pre-handover review

    Walked through findings and value assumptions. Agreed to start with quoting and supplier price requests.

    François Lambert · CEO
    Jul 3
    War Map handover

    Delivered the War Map and the 16-week plan, with a named owner for each initiative.

    François Lambert · CEO

What We Heard

“

“I look at a drawing and remember we made something like it in 2019. Then I spend twenty minutes finding which order it was.”

Patrick Meunier, Methods Manager
“

“The buyer gave us three days. We sent the quote on day six, and they had already placed the part elsewhere.”

Delphine Rousseau, Sales and Customer Service Manager
“

“Silog says the machine is free. Sébastien says it isn't. I believe Sébastien and fix the Excel.”

Guillaume Renard, Production Planner
“

“An FAI is half a day of copying numbers from the CMM report into a form. I still read every line before I sign.”

Élodie Barbier, Quality Manager
“

“Before I start a job I check the drawing revision with the office. Twice this year the program was on the old one.”

Kevin Moulin, 5-axis Cell Lead

Team Members Interviewed

FL
François Lambert
CEO · Executive
DR
Delphine Rousseau
Sales and Customer Service Manager · Sales
PM
Patrick Meunier
Methods Manager · Methods
GR
Guillaume Renard
Production Planner · Production
SC
Sébastien Collin
Machining Workshop Manager · Production
KM
Kevin Moulin
5-axis Cell Lead · Production
ÉB
Élodie Barbier
Quality Manager · Quality
AP
Antoine Picard
Metrology Technician · Quality
MG
Martine Gauthier
Purchasing Manager · Purchasing
HJ
Hélène Joly
Finance and Administration Manager · Finance

Systems Accessed

SilogERP and production management
Manual
Action needed
Orders, routings, purchasing and invoicing. Load dates are not trusted, so the schedule lives in Excel. Actual hours are recorded but never compared with quoted hours.
TopSolidCAD/CAM
Automatic
3D models and CNC programs, versioned. Customer drawing revisions arrive separately by email.
CMM software (PC-DMIS)Metrology
Automatic
Measurement programs run automatically on two CMMs. Results come out as PDF reports that are retyped into FAI forms.
Quality files (shared drive, Word, Excel)Quality records
Broken
Action needed
FAI forms in Word, NC log in Excel, 8D reports in one folder per customer. Nothing links a non-conformity to the part number's history.
ExcelOperational layer
Manual
Action needed
Shop schedule board, RFQ tracker, quote cost sheets and supplier price history.
OutlookEmail
Automatic
RFQs with PDF and STEP files, supplier quotes, drawing revisions and customer chasers all land here.
OEM supplier portalsCustomer portals (4)
Manual
Action needed
Order releases, delivery commitments and scorecards on four customer portals, each updated by hand.
Automatic
Manual
Broken
Next Chapter
Findings

Strategy Session · 30 min

A real engagement is scoped in the Strategy Session and may begin with a War Map or a bounded Feasibility Sprint.

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