Automotive supplier
Operational Reality

Sample War Map

Automotive supplier War Map

Tier-2 automotive supplier · plastic injection and assembly · 2 plants · 62 presses · 260 employees

Customer releases change inside the firm zone every week. The press plan is rebuilt by hand, premium freight follows, and the cause is rarely written down, so it cannot be recharged.

A War Map is an operating map built from real cases and expert interviews. It shows where the business is fragile, what that costs, and what to fix first.

What you receive

  1. 01Operational Reality

    How the work really runs: people, systems, handoffs and exceptions.

  2. 02Findings

    What it costs: quantified problems, process gaps and key-person risks.

  3. 03Implementation plan

    What to fix first: prioritized systems, timeline and value drivers.

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Read the sampleSee all industry War Maps

Tier-2 automotive supplier · plastic injection and assembly · 2 plants · 62 presses · 260 employeesThis War Map shows how we turn an operational review into an implementation plan. The dates show a possible sequence; the scope and schedule of a real engagement are agreed with you.

Operational Reality

This is what we deliver: a map of where the business is fragile, what it costs, what to automate first, and which systems should exist so leadership can stop carrying the operation by hand.

Illustrative five-week work plan, February 2 to March 6, 2026. Eleven interview roles across seven departments, two plants and seven systems. The final week is split into synthesis and handover.

Firm-zone changes
19 lines/week
customer release changes inside the frozen horizon
Premium freight
€372K
in 12 months, cause recorded for 1 shipment in 5
8D response
31 hours
average to D3, against a 24-hour customer requirement
11
Team members interviewed
across 7 departments
7
Systems accessed
1 broken, 4 bridged by hand
16
Workflows documented
11 with manual exceptions
23
Friction points identified
7 classified as critical

Five-week sample timeline · six work blocks

One row per week. Open a week to see each working day.

  1. Week 1
    Feb 2 to Feb 6

    Customer flows and the press plan

    Scope set. Release intake, press planning and premium freight shadowed on both plants.

    People: Philippe Garnier, Nathalie Roussel, Sandrine Lefèvre, Karim Benali, Julien Masson

    Daily detail · 5 days
    Feb 2
    Kickoff + Scope Alignment

    Agreed scope across both plants. Listed the 14 customer flows, the 62 presses and the workflows to shadow in logistics, planning, quality and engineering.

    Philippe Garnier · CEO
    SilogExcel
    Feb 3
    Monday Release Intake

    Watched the weekly intake. 9 flows import through EDI. 5 come from customer portals or PDFs and are typed into Silog. Each release is compared with the previous one, line by line, in Excel.

    Sandrine Lefèvre · Customer Logistics Lead
    EDISilogPortalsExcel
    Feb 4
    Press Planning Board

    The sequence for 62 presses lives in one Excel workbook. Silog MRP drives resin and insert purchasing only. Tool-to-press rules and colour sequences are in Karim's head.

    Karim Benali · Production Planner
    ExcelSilogMES
    Feb 5
    Premium Freight Log Review

    Reviewed 12 months of urgent shipments: 276 bookings, €372K, average €1,350. A cause is recorded for 55 of them. €18K was recharged to customers.

    Julien Masson · Supply Chain Manager
    ExcelOutlook
    Feb 6
    Shop Floor + Changeovers

    Followed two mould changes on plant 1. One planned at 2 hours took 3 h 40 because the insert kit and the colour masterbatch were not staged.

    Nathalie Roussel · Plant Director
    MES
  2. Week 2
    Feb 9 to Feb 13

    Quality, engineering and money

    8D, PPAP and tooling flows mapped. Five broken EDI flows and €410K of unbilled tooling found.

    People: Thomas Girod, Isabelle Faure, Émilie Perrin, Bruno Chevalier, Hélène Mathieu, Romain Dubois

    Daily detail · 5 days
    Feb 9
    Live 8D Complaint

    Followed a tier-1 complaint about broken clips. Containment started within 6 hours. The D3 left at hour 29 because the suspect period had to be rebuilt from MES cycles, resin lots in Silog and paper box labels.

    Thomas Girod · Customer Quality Engineer
    PortalsQMSMESSilog
    Feb 10
    IATF 16949 Documentation

    140 control plans and PFMEAs kept in Excel. 23 were not updated after the last process change. The surveillance audit is due in June.

    Isabelle Faure · Quality Manager
    QMSExcel
    Feb 11
    Engineering Changes + PPAP

    14 open engineering changes. Drawing revisions arrive by OEM portal and by email. No PLM: the revision in production is checked in a shared folder.

    Émilie Perrin · Program Manager
    PortalsOutlookExcel
    Feb 12
    Tooling Change Requests

    Tooling quotes built in Excel from three toolmakers. €410K of customer-funded tooling is waiting for PPAP approval or a customer purchase order before it can be invoiced.

    Bruno Chevalier · Tooling Manager
    ExcelOutlook
    Feb 13
    EDI, Finance + IT Review

    Two VDA flows stopped mapping when a customer moved portals in 2024 and were never fixed. €22K of tooling went unbilled last year because the approval email was lost.

    Hélène Mathieu · Finance Controller
    EDISilog
  3. Week 3
    Feb 16 to Feb 20

    Internal Analysis

    Release volatility measured, premium freight causes sampled and 16 workflows mapped.

    People: No interviews this week

    Daily detail · 5 days
    Feb 16
    Release Volatility Analysis

    Compared 26 weeks of releases. About 210 lines a week; 38% change from one week to the next and 9% change inside the frozen horizon, about 19 lines a week.

    EDIExcel
    Feb 17
    Premium Freight Cause Sampling

    Matched the 276 bookings with release history and MES downtime. 41% follow a customer change inside the frozen horizon, 33% follow press or tool downtime, 26% follow internal planning or material gaps.

    ExcelMES
    Feb 18
    Complaint History Review

    12 months: 131 customer complaints, 46 full 8Ds. Average time to D3: 31 hours. 17 of the 46 missed the 24-hour requirement.

    QMSPortals
    Feb 19
    Time Allocation Study

    Grouped the tasks of the 11 interview roles into five categories, using shadowing notes and task logs. No extrapolation to the 260 employees.

    Feb 20
    Process Map Construction

    Built process maps for the 16 workflows and compared each written procedure with what was observed on the floor.

  4. Week 4
    Feb 23 to Feb 27

    Internal Analysis

    8 opportunities, a four-month sequence and value ranges with their assumptions written out.

    People: No interviews this week

    Daily detail · 5 days
    Feb 23
    Opportunity Identification

    Selected 8 opportunities across 4 departments. Scored each on effort, value, dependencies and the decision a human keeps.

    Feb 24
    Key-Person Risk Review

    Listed knowledge held by one person: the press plan rules, the portal quirks of each customer, and the history behind each control plan.

    Feb 25
    Sequencing

    Put release intake and premium freight control first, since every later step needs clean release data and recorded causes.

    Feb 26
    Value Model

    Built low and high cases for each initiative. Separated hours, freight spend, recharges, press hours and tooling cash, so nothing is counted twice.

    Feb 27
    Internal QA

    Checked every figure against interview notes, the freight log, the EDI archive and the complaint history.

  5. Week 5
    Mar 2 to Mar 4

    Synthesis

    Findings checked with the people who do the work.

    People: Julien Masson, Isabelle Faure, Karim Benali

    Daily detail · 3 days
    Mar 2
    Deliverable Assembly

    Assembled the War Map in three chapters: operational reality, findings and implementation plan.

    Mar 3
    Validation with Department Leads

    Walked through the process maps and the register. One correction: plant 2 runs 26 presses, not 24. Totals updated.

    Julien Masson · Supply Chain Manager
    Mar 4
    Final QA

    Re-checked totals, dates and dependencies after the correction. Prepared handover material.

  6. Week 5 · Handover
    Mar 5 to Mar 6

    Handover

    War Map delivered and first initiatives agreed with leadership.

    People: Philippe Garnier, Nathalie Roussel

    Daily detail · 2 days
    Mar 5
    Pre-Handover Review

    Reviewed the findings and the order of work. Agreed that every premium freight booking needs a recorded cause from day one.

    Philippe Garnier · CEO
    Mar 6
    War Map Delivery

    Delivered the War Map and the implementation plan. Named an owner for each initiative and set the monthly review.

    Philippe Garnier · CEO

What We Heard

“

“Every Monday I compare this week's release with last week's, line by line. If I miss a change, we find out at the dock.”

Sandrine Lefèvre, Customer Logistics Lead
“

“The plan is right at eight in the morning. By eleven a customer has moved something and I start again.”

Karim Benali, Production Planner
“

“We pay for the express truck either way. Whose fault it was comes up three months later, when nobody can prove anything.”

Julien Masson, Supply Chain Manager
“

“The customer wants the D3 in 24 hours. Half of that goes to finding which resin lot went into which box.”

Thomas Girod, Customer Quality Engineer
“

“I sign premium freight every week. I could not tell you what caused most of it.”

Philippe Garnier, CEO

Team Members Interviewed

PG
Philippe Garnier
CEO · Executive
NR
Nathalie Roussel
Plant Director · Operations
KB
Karim Benali
Production Planner · Operations
JM
Julien Masson
Supply Chain Manager · Supply Chain
SL
Sandrine Lefèvre
Customer Logistics Lead · Supply Chain
IF
Isabelle Faure
Quality Manager · Quality
TG
Thomas Girod
Customer Quality Engineer · Quality
ÉP
Émilie Perrin
Program Manager · Engineering
BC
Bruno Chevalier
Tooling Manager · Engineering
HM
Hélène Mathieu
Finance Controller · Finance
RD
Romain Dubois
IT Manager · IT

Systems Accessed

Silog ERPERP and MRP
Manual
Action needed
Orders, MRP and shipping. Releases from 5 customer flows are typed in by hand.
EDI platformCustomer releases (VDA, EDIFACT)
Broken
Action needed
9 of 14 customer flows import. Two VDA flows stopped mapping in 2024 and were never fixed.
MESPress monitoring
Automatic
Cycle counts and downtime on 48 of 62 presses. Not linked to the planning workbook.
QMSQuality management
Manual
Action needed
Holds complaints and 8D records. Each customer wants its own template, so reports are typed twice.
Customer supplier portalsOEM and tier-1 portals
Manual
Action needed
Releases, complaints, drawing revisions and PPAP submissions. Logged into one by one.
ExcelPlanning and tracking layer
Manual
Action needed
Press plan, release deltas, freight log, control plans and tooling quotes.
Microsoft 365 (Outlook, Teams)Communication
Automatic
Freight approvals and customer agreements happen in email threads with no link to the order.
Automatic
Manual
Broken
Next Chapter
Findings

Strategy Session · 30 min

A real engagement is scoped in the Strategy Session and may begin with a War Map or a bounded Feasibility Sprint.

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