Solve IT grew from Matías Bonvin’s experience in industrial operations, reinsurance systems and startups. Today, we help companies put AI to useful work, with the people who will use it.
Where it began
At a cement plant, when paperwork stopped, trucks stopped. I led the redesign that removed those manual steps: $870,000 in annual savings.
In reinsurance systems and startups, I saw the work software left to people: finding the missing information, checking an exception, rescuing a case.
Engineer by training. I have spent my career inside operations where a mistake has a measurable cost: trucks that do not move, a reinsurance data error, or a product that misses its shipping window.
EXPEDITION ORDER · PAPER
Paperwork was stopping trucks.
TRUCKS WAITING
MANUAL STEPS REMOVED
Documents complete. Gate cleared.
Trucks released
I built Solve IT to make that work visible and give the company control over it. Existing systems that serve the business keep their place.
Solve IT grew out of that experience. AI opens new possibilities. Our job is to make them useful to the people already running the business.
That experience shapes how we approach AI. We start with the work and the people who know it, then decide what needs to change. The answer may be an application, better access to company knowledge or an agent that prepares work. Helping the team use it is part of the implementation.
The people who know your business should have room to focus on customers and decisions that matter. Useful systems keep their place.
That is the progress we work towards: less work to rescue, and room to build what comes next.
Explore how we workWhen you speak to Solve IT, you speak to people who are accountable for the diagnosis and the work that follows.
Work that once required a larger team or a bigger budget is becoming possible for more companies. We believe AI should help businesses develop new services, reach new customers and pursue ideas they previously had to put aside.
As technology changes what is possible, customers come to expect more. Experience and scale still matter. So does the ability to learn, test a better approach and make it part of everyday work. We believe that ability should belong to the whole company.
The next idea, service or market needs time and attention. AI should help your company create that room and act on opportunities that used to feel out of reach.
Your team knows the customers, the exceptions and the details that matter. Give them useful tools and the opportunity to learn, and they can turn that knowledge into better ways of working.
A faster task can still leave the customer waiting. We look at how the whole job gets done, including the handoffs and decisions around it. Progress should show up in better service, shorter delays and the capacity to take on more.
The knowledge, tools and ability to keep improving should stay inside your company. Every engagement should leave your team more capable.
Bring us one workflow that depends on copying, chasing, remembering or one indispensable person. We will tell you whether we can help and suggest a safe way to begin.
Request a Strategy Session